Patient and provider portal with secure messaging, appointment booking, e-prescriptions and embedded telehealth video.
A 14-specialty multi-clinic network was running on four different EHRs and a patchwork of booking tools. Patients had to remember different logins per specialty; front-desk staff were buried in inbound calls just to confirm appointments.
We built a FHIR-native portal that abstracts the underlying EHRs into a single patient timeline. Telehealth is embedded (Twilio Video with a real waiting room), e-prescriptions route to the patient's preferred pharmacy, and lab results stream in with plain-language explanations. The whole stack runs on a HIPAA-eligible AWS footprint with SOC 2 controls baked in.
No-show rate dropped 38% thanks to smart reminders and friction-free rebooking. The portal now handles 26,000 telehealth visits per month, and front-desk call volume is down by more than half.
A multi-clinic provider needed a unified patient experience across 14 specialties with strict HIPAA and PIPEDA compliance.
A FHIR-native portal with embedded telehealth, e-prescribing and real-time EHR sync, deployed on a HIPAA-eligible AWS footprint.
Designed for clarity. Built to scale.
FHIR-native EHR integration
Embedded telehealth with waiting room
E-prescribing & lab results
WCAG 2.2 AA accessibility
